Which workflow should I start with?
Choose a task you repeat often, with a clear input, a consistent rule, and an output you can check. Share an anonymized example; we will confirm what is feasible before quoting.
Do I have to replace my current tools?
Usually the aim is to connect tools you already use. Available APIs, account permissions, subscription plans, and sample data determine what can actually be connected.
Will it send replies or make decisions for me?
The starter inquiry workflow records information and notifies you. You review and send the reply. Important decisions, approvals, and exceptions remain with a person.
What happens when AI or an integration gets something wrong?
We agree on validation rules, test with representative samples, and define how failures and uncertain results are surfaced. AI summaries and classifications still need appropriate review.
What is included after delivery?
One minor adjustment within 7 days of delivery, within the agreed scope. New inputs, integrations, outputs, and ongoing maintenance are quoted separately. This is a custom setup service, not a continuously managed SaaS subscription.
How do pricing and payment work?
Inquiry Intake Setup is US$500 (USD) for one agreed form, up to six fields, one Google Sheets tab, and one internal notification destination. Proposed milestones are US$250 to start and US$250 after acceptance and handover. Final scope, applicable taxes, payment method, and delivery dates are confirmed in writing. External software costs and other workflows are quoted separately.
How do we work across time zones?
JonnyLab is based in South Korea and works remotely with English-speaking clients. Start by email; scope, examples, feedback, and handover can be shared asynchronously. Any calls or response expectations are agreed for the project.